Front Office Protocols
Northlake TK-8 Front Office Protocols & Expectations
Northlake TK-8 Front Office Protocols & Expectations
Northlake TK-8 Front Office Protocols & Expectations
Dear Northlake Families,
At Northlake, we are committed to maintaining a warm, welcoming, and professional environment for all. To ensure our front office remains a positive and productive space, we ask that everyone follows these important expectations:
✅ Respectful Interactions
All individuals—students, families, and staff—have the right to be treated with dignity and respect at all times. Our office team is here to support you and will do so with courtesy and professionalism.
✅ Reception Area Procedures
For safety and efficiency, please remain in the reception area while waiting for assistance. A member of our staff will gladly help you as quickly as possible.
🚫 Unacceptable Behavior
Threatening behavior, verbal or physical abuse, disrespect, or violence of any kind will not be tolerated. Individuals engaging in such conduct may be asked to leave the premises and may also receive a civility letter.
We deeply appreciate your partnership in creating an atmosphere that is safe, respectful, and inviting for all who enter our school. Thank you for helping us make our front office a place where collaboration and kindness come first.
Regards,
Stacey Firpo
Principal, Northlake TK-8
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